For some users it is not possible to open Workspace sessions

A significant amount of users have problems opening Workspace application sessions. We are investigating the issue.

We have implemented a fix that has resolved the issue. We are currently monitoring the status and our team is performing additional checks.

The software vendor has found the problem.
The fix is being implemented and the software vendor is busy starting all process back up again.

The software vendor is still investigating the cause of the issue.

We can see that current connections don’t have any issues.
Only users creating a new application session are encountering an issue.

We contacted our software vendor, they are currently analyzing the issue.