Not possible to open application session for some users.
Minor incident
Public cloud
Workspace
16-11-2021 14:22 CET
· 1 hour, 53 minutes
Updates
Resolved
November 16, 2021 · 16:15 CET
Our software vendor is investigating the log files regarding the root cause of this issue.
Monitoring
November 16, 2021 · 15:59 CET
The fix is in place, we can see that more and more users are able to start their application/desktop session.
Investigating
November 16, 2021 · 15:10 CET
The software vendor has found the problem and is working on a fix.
Investigating
November 16, 2021 · 14:23 CET
We receive a higher number of users that they are unable to start an application sessions at the workspace solution.
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